Splitz Support

Help with the Splitz iOS app and splitz-it.app

Something not working, or have a question? Email support@splitz-it.app and we'll get back to you, usually within two business days. It helps to include your iPhone model, iOS version and what you were trying to do.

Common questions

How do I split a restaurant bill?

Open the Bills tab and tap +. Scan the receipt (or enter items by hand), choose who's splitting, check tax and tip, then tap who had what. Shared items are divided evenly between the people you tap.

My friends don't have Splitz. Can they still claim their items?

Yes. On the bill, tap Share bill link and send it however you like. They open the link in any browser, sign in with their phone number, and tap the items they had. You'll see their totals update as they claim.

Are my receipt photos uploaded?

No. Receipts are read on your iPhone, and the photo never leaves your device. On iPhones with Apple Intelligence, Splitz uses it on-device to read receipts more accurately; other iPhones use on-device text recognition. Only the items you confirm are saved to the bill.

The scan missed an item or got a price wrong.

Tap any item on the Items step to fix it, or tap + to add one. A flat, well-lit photo with the whole receipt in frame scans best.

How do I add a bill to a group?

Open the bill and choose Post to a group from the menu. Its split then counts toward everyone's balance in that group, and payments are settled there.

How do I invite someone to a group?

Open the group, tap the settings icon, then Share invite link. Anyone who opens it can join after signing in.

What does "Simplify debts" do?

It reduces the number of payments needed to settle a group by letting money pass through other members. Turn it off in the group's settings if you'd rather each pair settle directly.

I'm not getting notifications.

Check Settings → Notifications → Splitz on your iPhone and make sure notifications are allowed. Signing out and back in also refreshes your device's registration.

How do I delete my account?

In the app, go to Profile → Delete Account. See our Privacy Policy for exactly what's deleted and what's kept so shared balances stay correct. If you can't sign in, email us from your account's address.

Ideas and bug reports

Vote on and suggest features on the feedback board at splitz-it.app, or email us.